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FAQ
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Car Crash Consultants FAQ
How does Car Crash Consultants keep my costs so low?Our Network handles over 100,000 car repairs annually. With this amount of buying power and the huge network we maintain, we’re able to get customers the best parts and facilities to repair their vehicles for an even better price.
Can I get my estimate over the phone or through photos?Many times accidents are difficult to assess simply by describing or through photographs. Many times there is something called supplemental damage and that’s the damage to the vehicle that can’t be seen or the damage underneath the impact point. Because of this, an accurate estimate is hard to give without going “under the hood” so to say.
What should I do if I get into an accident?Inform the police officials as soon as possible. Check up on all individuals to make sure no ones hurt. From here, collect all the information of the individuals involved in the collision including their driver’s license information and license plates.
Would it be better for me to pay for the accident myself or handle it through the insurance?This really depends on your deductible and insurance rate. Many accidents filed through insurances will raise your rates. Typically speaking, if your accident is a minor collision fixing it out of pocket would be recommended to keep your insurance premiums intact.
Do I need to contact my insurance company?If you would like we can handle the leg work of conducting the conversations between your insurance company and getting the supplement filed. However, they will need to get the details about the accident from you first hand.
How long will it take for me to get my vehicle back?We offer our customers a lifetime warranty on the body work and craftsmanship. If for any reason you are unsatisfied with your repair, let us know and we’ll make things right.
What type of guarantee comes with my repair?We offer our customers a lifetime warranty on the body work and craftsmanship. If for any reason you are unsatisfied with your repair, let us know and we’ll make things right.
Is the dealer the best place to send my car for all services?Not necessarily. It’s important to make regular maintenance check ups for cars to prevent bigger issues. However, anyone can perform the services you need as long as the parts used are OEM quality. Many times it’s better to use other options as the dealer’s overhead is higher than most body shops and typically that cost gets passed on to the consumer.